For The Self-Published Author

Privacy Notice

Effective Date: August 1, 2017

This Privacy Policy applies to personal and other information that may be collected when you interact with the
Protecting the privacy and security of your personal information is a priority at, and we believe that a single, comprehensive privacy policy that is straightforward and clear is in the best interests of our customers and our businesses.
By interacting with in the manner described in this Privacy Policy at any time, you are accepting the practices described in this Privacy Policy and you consent to the application of this Privacy Policy to the collection, storage, use and disclosure of all your personal and other information as described.

These current privacy policies and the privacy practices described herein apply to personal information previously collected from you by, as well as personal information that they may collect from you in the future. reserves the right to modify or amend this Privacy Policy at any time, but you can be assured that, should it be necessary to do so, we will always do so in accordance with the Privacy Principles of Clarity, Security and Integrity.
You will be notified of any material changes to this Privacy Policy which are less protective of customer information prior to such changes becoming effective. We may notify you of these changes by email reminders, by notice on this site, or by other acceptable means. We encourage you to periodically review this page for the latest information on our privacy practices.

Clarity: We strive to communicate clearly about your privacy and how we handle your personal information.
Security: We follow security standards, processes and procedures that are designed to protect your personal information.
Integrity: We do not sell or rent your personal information and respect your preferences with respect to your personal information.

Below you will find answers to the following frequently asked questions about how we collect, use and share your personal information:

What is the personal information that we collect?
Why do we collect personal information?
How do we collect your personal information?
How do we use personal information?
With whom do we share personal information?
How do we secure personal information?
How do we respect your choices about your personal information?
Whom do I contact if I have questions or concerns?
What other information about's Privacy Policy would I want to know?

1. What is the personal information that we collect? Depending on how you choose to interact with the, we may collect personal information from you, for example your name, e-mail address, billing address, shipping address, phone number, credit card or bank account information, date of birth and other persistent identifiers that can be used to personally identify you. If you rent, purchase or otherwise place orders for textbooks or e-textbooks from

2. Why do we collect personal information?

We collect your personal information in an effort to provide you with a superior customer experience and, as necessary, to administer our business. It allows us to provide you with easy access to our products and services, with a particular focus on the items and programs that may be of most interest to you. For more information as to why we collect personal information, please see the section below entitled: "How do we use your personal information?" Your personal information also allows us to communicate with you about special offers, promotions, and other marketing programs and news that may be of interest to you. You always have the opportunity to unsubscribe from promotional emails by following the instructions included in each marketing email or by changing your preferences in your account.

3. How do we collect your personal information?

(a) Information that you provide to us
As a general matter, you can browse on the Website without submitting your personal information to us, although we may receive and collect certain personal information automatically, as outlined in Section 3(b) of this Privacy Policy, including site analytics regarding our Website, information your Internet browser automatically sends when you visit our Website, and information collected by cookies.
However, there are a number of circumstances in which you may need to provide us with your personal information. The most common of these circumstances include:

Making a purchase or placing an order
Creating an account or joining the Member Program
Contacting customer service.

Making a purchase or placing an order
When you make a purchase or, place an order online or purchase, download, rent or stream digital books, periodicals, movies, television shows and other digital content ("Digital Content"), you may need to submit personal information to us.

Creating an account or joining the Member Program In order sell on Website, or to purchase or access Digital Content, you may be required to create a password-protected user account and provide us with personal information when you do so. Similarly, when you enroll in our Member Program, we will ask you to submit personal information as part of your member profile. We will store and use this information to administer the programs and services in which you choose to participate, and as permitted by this Privacy Policy.

Contacting Customer Service
When you contact customer service, we may ask you to provide, or confirm, personal information so that we can better serve you.
Signing up for promotional communications or using Invite-a-Friend emails If you sign up to receive promotional communications or notifications from us, we may ask you to provide personal information so that we can provide these to you.

(b) Information automatically collected
There are circumstances in which we automatically receive and collect information from you. The most common sources of this information include:
Web server logs
Targeted advertising
Your Device or Apps you use
Geo-location, including general and precise location information
Social networking sites
For your convenience, we have provided a summary description of each of these circumstances below.
Web server logs
When you visit a Website, our web servers may automatically log information that your browser sends us. For example, we may receive and collect: the name of the domain and host from which you access the Internet; the Internet Protocol (IP) address of the computer you are using; the date and time you access the Website; and the Internet address of the website from which you linked directly to the Website. We may also collect information regarding search queries run on the Website. We use this information to monitor the usage of the Website and as necessary for our business.

Like many online retailers, we and/or our third party providers use cookies to recognize you as you use or return to the Website. This is done so that we can personalize and enhance your browsing and shopping experience. "Cookies" are small files that are placed in your browser to collect information about your activities on a Website. Cookies help us to:
(1) speed navigation, keep track of items in your shopping cart and provide you with content that is tailored to you;
(2) remember information you gave us so that you do not have to re-enter it;
(3) monitor the total number of visitors, pages viewed, and the total number of ads displayed.

Browsers are typically set to create cookies automatically. You can choose to have your browser notify you when cookies are being written to your computer or accessed, or you can disable cookies entirely. If you disable cookies, however, you will not be able to place items in a Website shopping cart, and therefore you will not be able to place an order with us online. Also, by not using cookies, some Website features and services may not function properly.

4. How do we use personal information? uses your personal information to provide you with a superior customer experience and, as necessary, to administer our businesses.

5. How do we secure personal information? We take significant and appropriate security measures, including physical, technological and procedural measures, to help to safeguard your personal information and to prevent unauthorized access and disclosure. In addition, we use industry-standard technology, such as Secure Sockets Layer (SSL) encryption technology in the transmission of certain sensitive personal information, designed to prevent unauthorized persons from gaining access to your personal information, and, as technology develops, we intend to take additional measures to improve security.

6. Whom do I contact if I have questions or concerns?
If you have any questions about this Privacy Policy, please contact us at

7. What other information about's Privacy Policy would I want to know?

Data retention policy
We will retain your information for as long as your account is active or as needed to provide you with services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Accessing your information
Important information about third party devices, ISPs, Website and applications This Privacy Policy applies solely to information collected by the Whenever you click on links and banners on any Website that take you to a third party website or you use, download or install third party software applications onto your Device, your use of those third party Website and/or software will be subject to the third party's privacy policies, not's. Additionally, please note that when using Website or Apps, third party mobile device manufacturers and internet service providers (ISPs) may collect personal information about you and your use of such third party products and services will be subject to the third party's privacy policies. In addition, our website includes links to other Website whose privacy practices may differ from those of If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Information collected from visitors from outside the United States
If you are visiting from outside the United States and provide us with personal information, please note that your personal information will be transferred, stored and processed within the United States. Additionally, may transfer your personal information to other countries, for example because a server or third party service provider is located there. The data protection and privacy laws of other countries, including the United States, may not afford you the same level of protection as those in your own country. will take appropriate steps to protect your information. By doing business or interacting with, you are consenting to the transfer, storage, and processing of your personal information to and within facilities located in the United States and other facility locations selected by Released: August 1, 2017

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